FAQ
Frequently Asked Questions
In order to
Q: How we became best among others?
A: 24 hours service, fast reply, market analysis between the competitors, nutrition supplement formulation.
Q: Why choose us for your nutrition supplement supplier?
A: YOHOPHARM always considered as the stand of customer’s view, and provide the marketing ingredients for customers and develop the nutrition supplement TCM for customers.
Q:What services we offer to you?
A:1.Rough plant processing, raw material warehouse, extraction tank, liquid storage tank, concentration tank, freeze dry
Extract tank 8 sets extraction tank : 6 sets of extraction tank with the production capability of each tank can meet about 9 tons, and 2 sets of extraction tanks can meet about 6 tons. In the stage of rough processing , crushing, soaking, and filtering are used to extract the effective ingredients from the raw materials.
2.In the stage of refinement, countercurrent distillation and solvent evaporation can be used to improve the purity of the product.
It is currently one of the more precise purification methods among refining methods.
3. Filtration, plate frame, centrifugation, Spray drying
Those process can high effectively extract the vital component of plant.The multifunctional centrifuge can accelerate the rate of entire centrifugal stratification.
4.Testing equipment, purification workshop, distribution drying, pilot workshop
5 different kinds of testing equipment can make sure most of the vital herbal component can be test accurately.The pilot workshop can test the trace amount of vital herbal component (or sample test).
5.Cooling ,sewage treatment ,gas station, steel furnace .
The multi-stage sedimentation tank sewage treatment system realizes the recycling and reuse of fine pesticide residues, and also achieves the standard discharge of wastewater, achieving the goals of both environmental protection and conservation.
Flocculation treatment+biological transformation reduces or removes harmful substances such as high organic matter concentration, high chromaticity, high ammonia nitrogen, and phosphorus containing wastewater
6. Detection, coordination, HPLC, GC, TLC, UV heavy metals, Pesticide Residues, microorganisms
The advanced testing technologies such as HPLC, GC, TLC, UV are used to improve the test technology. These equipments can detect and monitor the composition, purity, hygiene and the safety of products. They can detect heavy metals, microorganisms, antioxidant substances and other vital components in products.
Q: Is the transaction safe between us?
A: The transactions are all available through company pay which can well guarantee the quality, quantity, shipment, and after-sales service of your goods!
Q: Can you provide samples for us?
Normally ratio samples can be provided 10 gram for free, high assay products will be negotiated with customers.
Q: What is your delivery time ?
A: 7 work days for stock product ,and 15 work days for producing product or customized product. because we usually need 10 days to produce the product after receiving the payment, and 2~3 days on shipping time for express depending on the destination.
Q: What are the mode of transport ?
A: For urgent and light weight order: UPS, FedEx, DHL, EMS ( less than 50 kgs)
For large amount of order, by air (50-500kgs) or by sea (24480 carton drums) is more competitive choice.
Final decision will be negotiated with customers.
Q: What are your payment methods?
A: T/T, L/C (big amount order), Paypal, Western Union
Q: How to confirm the product quality before placing orders?
A: Firstly, we will offer the certificate of analysis for the product that you inquired from us.
Secondly, if any other doubt, sample is available to you to be tested before large quantity order.
Q: Can you develop a new product for us?
A: Yes, we can. We have independent R&D dept, who is able to update the procedure parameters of our main products and develop the procedure of new product. For more information, please contact us directly.
Any Questions? Ask Us!!
Give Us A Chance To Prove It!
"MAKE THE HEALTHIER LIFE,THE INHERITANCE OF LIFE COMES FROM THE POWER OF NATURAL BOTANICAL ESSENCE! YOHO PHARM "
Benefits & What we do?
We extract everything plant you can think of !
All the plant vital assay can be extract! As we can get the plant resource!
We makes your herb extract project special.
Customized, refined and efficient extraction of plant essence, customized packaging and brand building.
We guarantee success with our project.
Full support of your herbal extract business !
We help you to any products.
All the herb extract product can be provided.
We make possible to work in a tight timeframe.
24 hours work time reply ,with fast feedback and shipment. Professional after-sale service.